Job Title
Scalehouse Operations Assistant
Location: Quarry Site
Pay Scale: Dependent Upon Experience
Work Hours: Dayshift | Varied Hours | Some OT
Required Qualifications
- Ability to pass background check & drug screening
- Strong organizational skills with the ability to multitask and prioritize tasks effectively in a fast-paced environment
- Flexibility to work extended hours & weekends
- Excellent attention to detail & accuracy in record keeping, data entry, & ticketing processes.
- Commitment to safety
- Excellent verbal & written communication skills with the ability to communicate effectively with customers, drivers, co-workers, and supervision
- Proficiency in using computerized scalehouse systems, Microsoft Office, Sage 50 Accounting, and CommandApex preferred
- Ability to identify and resolve issues quickly and effectively, using sound judgement and decision-making skills
Daily Duties
- Taking sand and gravel orders by phone and aiding customers with material selection, pricing, and scheduling.
- Entering accurate customer data, truck info, location, etc. into CommandApex for invoicing and record keeping purposes.
- Operate scalehouse equipment to accurately weigh trucks entering and leaving the quarry site, recording weights and issuing weigh tickets for each transaction.
- Coordinate the scheduling and dispatching of trucks for loading and unloading, ensuring efficient use of resources and timely delivery of materials.
- Provide excellent customer service to customers, truck drivers and other quarry visitors, answering inquiries, providing directions, and addressing concerns in a professional and courteous manner.
- Maintain accurate records of truck transactions, including weights, materials, destinations, delivery times, and cash/card payments.
- Identify and troubleshoot equipment malfunctions or operational issues, taking corrective action as necessary to minimize disruptions to production.
- Communicate effectively with customers, supervisors, and site personnel to ensure quality and efficiency.
- Maintain awareness of potential hazards on-site and report any safety concerns to supervisors immediately.
- Accurately generate invoices through Sage 50 Accounting (based on the data retrieved through CommandApex), coordinate with Accounts Receivable to resolve any invoicing discrepancies.
*Disclaimer – The duties outlined above are not an exhaustive list of responsibilities for this role. Additional tasks and duties may be assigned by supervisor, as necessary.